When engagement scores change, knowing what to focus on isn't always easy. AI Conversation helps you uncover the reasons behind your team's feedback through short, anonymous AI-led conversations, and turns them into clear insights and recommended next steps.
This guide covers what AI Conversation does for you as a manager, how to run your first one, and how to act on the results.
Prefer to see it in action first? Click through the interactive demo below.
Get the context behind the numbers
\nInstead of wondering what caused a score to rise or fall, AI Conversation asks your team intelligent follow-up questions and uncovers the themes driving your results.
\nSave time on analysis
\nNo manual interpretation of comments or lengthy reports. AI Conversation summarises feedback into clear team-level insights and highlights what needs attention.
\nKnow where to start
\nThe AI identifies priorities and suggests actions with high impact and low effort, so you can act faster and with greater confidence.
\nBuild trust through anonymity
\nYour team can share their experiences openly. Insights are anonymised and provided at team level, giving you the context you need while protecting employee privacy.
\nAI Conversation is built on the same science-based research that powers Winningtemp's pulse surveys, so the results are reliable and grounded in the same framework.
\nStart from your team's temperature data. Pick a topic, category, or score where you want a deeper understanding of your team's experience. A good first pick is a category that has recently changed, or one your team talks about but you can't quite pin down.
\nTip: Before launching, you can preview and test the AI Conversation experience and send a test email to yourself. If your team needs more time, you can extend the closing date while the conversation is active: go to Employee surveys, open the Mailing tab, select Sent, click the three-dot menu next to the survey, and choose Edit closing date.
\nFull details: Setup and AI Conversation Survey.
\nTo get a shareable summary, open the survey, click Report and then Generate report. Choose which sections to include and their order. The report appears shortly under Recent downloads in your profile menu.
\nFull details: View your AI Conversation results.
\nEach team member receives an anonymous invitation to a text-based chat with the AI. The conversation takes around 10 minutes. The AI asks thoughtful, open-ended follow-up questions, and team members can skip any question they prefer not to answer. Before submitting, they see an anonymised summary of their own feedback and can approve it.
\nFor your team, this means:
\nWant to share something with your team ahead of launch? Point them to the AI Conversation: Employee guide.
\nRead more about the AI model in AI-powered features in Winningtemp.
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Click through the interactive demos to see each part of the experience.
Each conversation takes around 10 minutes, and team members can complete it on their desktop whenever it suits them during the response window.
Can I see what an individual person said?
No. You only receive aggregated themes, insights, and recommended actions. Individual conversations are never shown to anyone.
What if my team is too small?
AI Conversation requires at least 5 unique participants before a synthesis is generated. If your team is below the threshold, the option will not be available when selecting recipients. Talk to your HR admin about running it at a larger group level.
Can I test it before my team gets it?
Yes. In the review step of the setup you can preview the experience and send a test email to yourself or to HR.
What if not enough people have answered yet?
You can extend the closing date of an active AI Conversation from the Mailing tab under Employee surveys to give your team more time.
How reliable are the insights?
AI Conversation uses the same science-based framework as Winningtemp's pulse surveys, and the synthesis is built only from your team's actual conversations.