{"article":{"id":4407065067538,"url":"https://winningtemp.zendesk.com/api/v2/help_center/en-gb/articles/4407065067538.json","html_url":"https://help.winningtemp.com/hc/en-gb/articles/4407065067538-Create-an-action","author_id":387167576619,"comments_disabled":false,"draft":false,"promoted":false,"position":1,"vote_sum":-2,"vote_count":2,"upvote_count":0,"downvote_count":2,"section_id":21585489773202,"created_at":"2021-09-21T12:49:25Z","updated_at":"2026-08-19T08:57:58Z","name":"Create an action","title":"Create an action","source_locale":"en-gb","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-08-19T08:57:15Z","user_segment_id":null,"permission_group_id":32573410308498,"content_tag_ids":[],"label_names":[],"body":"<p>Do you want to start working on improving or maintaining a specific temperature, or set up a plan to minimise bullying and discrimination? The actions feature allows you to set and define actions that everyone can work towards.<br> </p><h3 id=\"h_01HAMZD07TYAXDH493237HAW8B\">How to create an action</h3><p>You can set up an action in different places in Winningtemp, either under the actions tab or in the actions section in the category dashboard.<br> </p><h4 id=\"h_01HAMZD07TRTV15TQKN36R9PCW\">From the actions page:</h4><ol>\n<li data-list-item-id=\"ec550421218dcf11a612106fa53223531\">Go to the <em>Actions page</em> in the left navigation field</li>\n<li data-list-item-id=\"efeaf0cff99a8275a34a35d5ff37f6e67\">Click <em>Create Action</em>\n</li>\n<li data-list-item-id=\"ecc59cddd3dbf6370d7251e2716368575\">Read below on how to complete the action</li>\n</ol><p><img src=\"https://help.winningtemp.com/hc/article_attachments/4407832199954\" alt=\"Img_1.png\"></p><h4 id=\"h_01HAMZD07TJ8F8GQ4HVD3V7PKC\">\n<br>From the category dashboard:</h4><ol>\n<li data-list-item-id=\"e21e69aa32616e46a0faa90708d157f07\">Go to the temperature page in the left navigation field</li>\n<li data-list-item-id=\"e78605969c8dfcc3c1e76fd0a956b0010\">Click on the temperature you want to see more information about to access the category dashboard</li>\n<li data-list-item-id=\"e21ec41f21787163afa4b224379c5ef3a\">Scroll down to find the actions section</li>\n<li data-list-item-id=\"ee59d68a44b450e10128e0cfbd4247c57\">Click <em>Create Action</em> or use the plus sign you'll find in various places in the category dashboard</li>\n<li data-list-item-id=\"e001c329f7c08ff51d51fd85347a926d6\">Read below on how to complete the action</li>\n</ol><p><img src=\"https://help.winningtemp.com/hc/article_attachments/10827493164050\" alt=\"Actions.png\"></p><p>Decide if you want to set up a quick action or a more detailed action plan.</p><h3 id=\"h_01HAMZD07T28RX9C1MRJND8SV7\">\n<br>Create a quick action</h3><ol>\n<li data-list-item-id=\"e25295a4ea1cfe4eee26f5edee2fe4fea\">Click <em>Quick action</em>\n</li>\n<li data-list-item-id=\"eb52dfad42c42b0c68c723afeba90f9df\">Pick a category for the action. If you start the action from a focus area, it will auto-populate</li>\n<li data-list-item-id=\"e5778696072ce487fa0dd6ff55096a5d7\">Decide between a predefined action, a previously created internal action template, or create a custom action in the free text field</li>\n<li data-list-item-id=\"e6c9252ba7d58e15311952a4edb882f91\">Click <em>Next</em>\n</li>\n<li data-list-item-id=\"e75cc19af9a1124dfb2fc6029eabf5d80\">Select the <em>target group</em>. The target group will auto-populate if you create an action from a category</li>\n<li data-list-item-id=\"e55787c91b756f6387f777b07f8422aea\">Select if the action should be private or visible to others (see the image below)</li>\n<li data-list-item-id=\"e8b3b934d65debd844ea42d2d4238486a\">Select a <em>responsible user</em> for the action</li>\n<li data-list-item-id=\"ed78b340c5b953431f15b7167e9c6bfa1\">Select a <em>Date</em> for when you want the action to end</li>\n<li data-list-item-id=\"efc122d9e9e688fac5d036472ba6b0afe\">Click Finish.</li>\n</ol><h3 id=\"h_01HAMZD07THC2WGGBBMQ0K5H7Y\">\n<br>Create an Action Plan</h3><ol>\n<li data-list-item-id=\"ef0c0c82841d048e78ffd3a524a445c9b\">Click <em>Create an Action Plan</em>\n</li>\n<li data-list-item-id=\"eeea37ded2ff74e3fd2771d5c38386cfb\">Summarize your action plan in one sentence under \"<em>What will you work with</em>?\"</li>\n<li data-list-item-id=\"edd7d4d7229e0c896bd738b8251f831ee\">Write tSummarisehe <em>purpose</em> of the action plan and what you want to achieve</li>\n<li data-list-item-id=\"ea485cf9686782f76d93ff84dc23eefc4\">Define the <em>category</em> you'd like to focus on, for example, leadership</li>\n<li data-list-item-id=\"ec156867c74a758024d2541957ce4688c\">Select the <em>target group</em>. The target group will auto-populate if you create an action from a category</li>\n<li data-list-item-id=\"ec21b94657d32f01075800cca79591b8b\">Select if the action should be <em>private</em> or <em>visible</em> to others (see the image above)</li>\n<li data-list-item-id=\"e42991c39333c599b6a3f193ec6d7fc4c\">Click <em>Next</em>\n</li>\n<li data-list-item-id=\"e418956d1aee6a3188037ea006eeedb2e\">Pick a predefined action, a previously created internal action template, or create a custom action in the free text field</li>\n<li data-list-item-id=\"eb239aaf88aa149e61cf3b95fbcac6836\">Click <em>Next</em>\n</li>\n<li data-list-item-id=\"e3520452ba2273f5aa7b873aab78563b1\">Select a <em>responsible user</em> for the action</li>\n<li data-list-item-id=\"e95a8087d23bf7648c560a84707260081\">Set a <em>due date</em>\n</li>\n<li data-list-item-id=\"e243a67b133a8757ad512ac5dc175dc1a\">\n<p>Click <em>Finish</em>.</p>\n<p> </p>\n</li>\n</ol><div class=\"wysiwyg-callout wysiwyg-callout-tip\" role=\"note\">\n<span class=\"wysiwyg-callout-icon\" aria-hidden=\"true\"></span><ul>\n<li data-list-item-id=\"e8ee812a39b584b292ae17ff93bf0579a\">Once the action is complete, you will be able to see its effects in the Impact column. If you have a positive value, it means that your actions may have had a good impact on results. </li>\n<li data-list-item-id=\"ecfd0cb90eecccc9775a4aa7cf495be2c\">If you see a negative value, don’t worry, some focus areas take more time to improve. We recommend talking to your team about this focus area and trying to define how to move forward. Once that is done, we recommend you set up a new action, so you can follow the progress and see the impact. </li>\n</ul>\n</div>","user_segment_ids":[]}}