{"article":{"id":6448624546578,"url":"https://winningtemp.zendesk.com/api/v2/help_center/en-gb/articles/6448624546578.json","html_url":"https://help.winningtemp.com/hc/en-gb/articles/6448624546578-Quickstart-System-Administrator","author_id":387167576619,"comments_disabled":false,"draft":false,"promoted":true,"position":0,"vote_sum":4,"vote_count":4,"upvote_count":4,"downvote_count":0,"section_id":35334279271826,"created_at":"2022-07-05T11:39:44Z","updated_at":"2026-10-26T14:12:33Z","name":"Quickstart: System Administrator","title":"Quickstart: System Administrator","source_locale":"sv","locale":"en-gb","outdated":false,"outdated_locales":[],"edited_at":"2026-08-19T08:34:51Z","user_segment_id":null,"permission_group_id":32573410308498,"content_tag_ids":[],"label_names":["faq","onboarding"],"body":"<p><strong><img src=\"https://help.winningtemp.com/hc/article_attachments/15468995318546\" alt=\"illustra_user.jpg\"></strong></p><div class=\"accordion accordion--default\">\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 1 - What is Winningtemp?</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01KADPVY1JP743HXV7G9DFMVJZ\">What is Winningtemp?</h3>\n<p data-start=\"126\" data-end=\"386\">Winningtemp was born from a simple idea: What if we combined the best of research on successful organisations with a platform that makes it easy for managers to turn that knowledge into everyday action? </p>\n<p data-start=\"388\" data-end=\"521\">Winningtemp gives you the tools to take the temperature of employee wellbeing, boost engagement, and drive measurable improvements.</p>\n<h3 id=\"h_01KADQ1M54S6EACNVCB6ZYJ795\">\n<br>The benefits of using Winningtemp</h3>\n<ul>\n<li data-list-item-id=\"ee50dbbb6440d2ebf75425fcaa25154ba\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/5022714781586\">How can you as a user benefit from using Winningtemp?</a></li>\n<li data-list-item-id=\"e82262aad3a88af8040348506eddb5828\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/5022763533330\">How can leaders benefit from using Winningtemp?</a></li>\n<li data-list-item-id=\"e095a432535b2615d0f67c43c84b462d7\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/5028329930898\">How can HR benefit from using Winningtemp?</a></li>\n</ul>\n<h3 id=\"h_01KADQ83X3WKYCHMWA5P11E019\">\n<br>Anonymity – the foundation for honest feedback</h3>\n<p>Winningtemp is built with a strong focus on security and anonymity. <strong>All responses and comments are completely anonymous</strong>, no one can see who answered what or wrote a comment.</p>\n<p>Anonymity fosters a sense of safety, encourages honesty, and provides insights you can trust. Read more below:</p>\n<ol><li data-list-item-id=\"e00fd7db937302eb224b56ea784213a5c\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017880380\" target=\"_blank\" rel=\"noopener noreferrer\">How Winningtemp protects your anonymity and data</a></li></ol>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 2 - Preparations</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01HGJ79RGQBX0JMBXF9K2Z6022\">Make sure your surveys are delivered </h3>\n<p>To make sure your surveys land safely in your employees’ inboxes, please whitelist the email domains listed below. In some cases, you might also need to approve our IP addresses so everyone can access the platform without any issues.</p>\n<p>Please ask <strong>your IT department</strong> to help you whitelist the following domains and IP addresses:</p>\n<ul>\n<li data-list-item-id=\"e029264adc2c265997657c79a497b25a0\">@winningtemp.com</li>\n<li data-list-item-id=\"eb910ed5a1563b70d8bbebde86e97af89\"><a href=\"mailto:noreply@winningtemp.com\">noreply@winningtemp.com</a></li>\n<li data-list-item-id=\"e73da41222965188e19e62a5fb83a122b\">54.240.53.72</li>\n<li data-list-item-id=\"e552722540dcf388ba5361f0688332c79\">54.240.53.73</li>\n<li data-list-item-id=\"e88ac9ae99985e1017b0c6abed61f99a6\">54.240.105.252</li>\n<li data-list-item-id=\"e9d797fca5d93a66999ece3fd8eb4b9b0\">54.240.105.253<br> </li>\n</ul>\n<h3 id=\"h_01HXY3ST65ED1R10D3JBWKVD3E\">Log in to Winningtemp</h3>\n<ol>\n<li data-list-item-id=\"e29ccee2bef970169f5f5d189253a2941\">You’ve received an invitation to Winningtemp via email. Click “<em>Get started</em>” and follow the instructions.</li>\n<li data-list-item-id=\"e72c1f5799aedbe76947e65512f946937\">From now on, you can log in at https://app.winningtemp.com/Account/Login using your email address as your username and the password you created.</li>\n</ol>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 3 - Set up Winningtemp</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01HXY6BNVPTB7ZQA9SQY4QAVX5\">Set up Winningtemp to fit your needs</h3>\n<p>Winningtemp is flexible, so you can pick the features that work best for your organisation. To help you get the most out of the platform, we recommend starting with the functions and settings listed below.</p>\n<p>Open <a href=\"https://app.winningtemp.com/CustomerSettings/Settings\" target=\"_blank\" rel=\"noopener noreferrer\">Settings</a> and start exploring the different configuration options available in Winningtemp.</p>\n<figure class=\"wysiwyg-table\" style=\"width: 100%;\"><table class=\"wysiwyg-table-resized\">\n<colgroup>\n<col style=\"width: 33%;\">\n<col style=\"width: 38%;\">\n<col style=\"width: 29%;\">\n</colgroup>\n<thead><tr>\n<th style=\"background-color: #f2f2f2; padding: 10px; text-align: center; vertical-align: middle;\"><strong>Feature or setting</strong></th>\n<th style=\"background-color: #f2f2f2; padding: 10px; text-align: center; vertical-align: middle;\"><strong>Information</strong></th>\n<th style=\"background-color: #f2f2f2; padding: 10px; text-align: center; vertical-align: middle;\"><strong>Read more</strong></th>\n</tr></thead>\n<tbody>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Function: </strong>Praise</td>\n<td style=\"padding: 10px;\">Praise is a fun and interactive way to build a positive feedback culture in your organisation.</td>\n<td style=\"padding: 10px;\"><ul><li data-list-item-id=\"ebfa75bd486eeac96fcfba7d57c2344ca\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4407693697042\" target=\"_blank\" rel=\"noopener noreferrer\">Set up praise</a></li></ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Function: </strong>Integrate with Microsoft Teams or Slack</td>\n<td style=\"padding: 10px;\">The integration sends a link directly in Slack or Teams, making it easy for employees to access the survey quickly.</td>\n<td style=\"padding: 10px;\"><ul>\n<li data-list-item-id=\"e74f985053b64a74638041d47b9a8b562\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/8601421893394\" target=\"_blank\" rel=\"noopener noreferrer\">Use Winningtemp with Microsoft Teams</a></li>\n<li data-list-item-id=\"e368a324b4b485b6fe13138706d343556\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017871320\" target=\"_blank\" rel=\"noopener noreferrer\">Use Winningtemp with Slack</a></li>\n</ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Function: </strong>Custom company logo</td>\n<td style=\"padding: 10px;\">Personalize your surveys and the Winningtemp platform with a custom company logo.</td>\n<td style=\"padding: 10px;\"><ul><li data-list-item-id=\"ef60a6ec88e91c1fbf433c07767bbcc3c\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/8987432521874\" target=\"_blank\" rel=\"noopener noreferrer\">Custom company logo</a></li></ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Function: </strong>Change language</td>\n<td style=\"padding: 10px;\">Change system and question language.</td>\n<td style=\"padding: 10px;\"><ul><li data-list-item-id=\"ecbc08766b3a4867c397a65608ab618cd\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/10196900997394\" target=\"_blank\" rel=\"noopener noreferrer\">Change your language settings</a></li></ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Setting:</strong> <em>\"Allow Managers to edit users and add other Managers in their teams.\"</em>\n</td>\n<td style=\"padding: 10px;\">Choose whether managers should be able to edit users in their teams, or if this should be limited to system administrators only.</td>\n<td style=\"padding: 10px;\"><ul><li data-list-item-id=\"efc0abe9c15f1a9ba3a5c4d4626855295\">\n<strong>Go to:</strong><br><em>Administration &gt; System &amp; Templates &gt; System &gt; General</em>\n</li></ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Setting: </strong><em>\"Allow employees to edit information about birthday, gender identity, start date\"</em>\n</td>\n<td style=\"padding: 10px;\">Enable this feature to link user attributes to the correct column in the import file (see Step 4).</td>\n<td style=\"padding: 10px;\"><ul><li data-list-item-id=\"e055d746a658028cbb547760f7ace1f6c\">\n<strong>Go to:</strong><br><em>Administration &gt; System &amp; Templates &gt; System &gt; General</em>\n</li></ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Setting: </strong><em>\"The minimum number of members for presentation of temperature\"</em>\n</td>\n<td style=\"padding: 10px;\">The anonymity level controls the minimum number of respondents required before results are shown for a team or segment. Read more in the article.</td>\n<td style=\"padding: 10px;\"><ul>\n<li data-list-item-id=\"e23501346c31d530b9740796058b1fd6a\">\n<strong>Go to:</strong><br><em>Administration &gt; System &amp; Templates &gt; System &gt; General</em>\n</li>\n<li data-list-item-id=\"e5371f37f091e50095a72e71fcf5ac5f2\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017880380\" target=\"_blank\" rel=\"noopener noreferrer\">How Winningtemp protects your anonymity and data</a></li>\n</ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Setting: </strong><em>\"Use eNPS\"</em>\n</td>\n<td style=\"padding: 10px;\">eNPS stands for \"Employee Net Promoter Score\" and measures whether employees would recommend their employer to a close friend or acquaintance.</td>\n<td style=\"padding: 10px;\"><ul>\n<li class=\"ck-list-marker-italic\" data-list-item-id=\"e50139ad67899f8f5f7e9af9bedeaa086\">\n<em><strong>Go to:</strong></em><br><em>Administration &gt; System &amp; Templates &gt; System &gt; General</em>\n</li>\n<li data-list-item-id=\"ef3bfe486dbb784295100a15110ae9262\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360018032719\" target=\"_blank\" rel=\"noopener noreferrer\">Understanding eNPS</a></li>\n</ul></td>\n</tr>\n<tr>\n<td style=\"background-color: #f2f2f2; padding: 10px;\">\n<strong>Setting: </strong><em>\"Use Daily question\"</em>\n</td>\n<td style=\"padding: 10px;\">The daily question is a great way to collect additional feedback from your employees.</td>\n<td style=\"padding: 10px;\"><ul>\n<li class=\"ck-list-marker-italic\" data-list-item-id=\"e88d7b9ff45a76cda1df1e9039d16d1c5\">\n<em><strong>Go to:</strong></em><br><em>Administration &gt; System &amp; Templates &gt; System &gt; General</em>\n</li>\n<li data-list-item-id=\"e094e848c5b7bf7475f050e101b325e8f\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017969699\" target=\"_blank\" rel=\"noopener noreferrer\">About the daily question</a></li>\n</ul></td>\n</tr>\n</tbody>\n</table></figure>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Steg 4 - Add users, teams and segments</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01HGJ79RGQZPMW4XYSVJPPYV68\">Import users</h3>\n<p>It’s time to create users, teams, and segments. This is done by filling out an Excel file that is then imported into Winningtemp.</p>\n<ol>\n<li data-list-item-id=\"e70b141badf31fb8859008daae40a158e\">Start by getting familiar with how to <a href=\"https://help.winningtemp.com/hc/en-gb/articles/7609770229778\">structure your organisation in Winningtemp</a>.</li>\n<li data-list-item-id=\"e47e3b41fb04ffe7ced62f72ef13819b8\">Export employee data from your HR system, payroll system, or staff list</li>\n<li data-list-item-id=\"ef02c7f0b8b12ea5e93b872f56b36e18c\">Open <a href=\"https://app.winningtemp.com/next/UserImport\" target=\"_blank\" rel=\"noopener noreferrer\"><em>Import users</em></a> and follow the instructions in Winningtemp and the Excel template.<br> </li>\n</ol>\n<div class=\"callout callout--info\">\n<h4 class=\"callout__title\" id=\"h_01KADTXKGW0QKYK8FZXNCK4WZT\"><span style=\"color: hsl(0,0%,0%);\">Import file fields</span></h4>\n<p>The following fields can be included in the Excel file when adding users to Winningtemp:</p>\n<ul>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"e6d75e01d6645981681d146f4a5c8591d\">\n<p data-start=\"0\" data-end=\"88\"><strong data-start=\"0\" data-end=\"20\">Required fields:</strong></p>\n<ul>\n<li data-list-item-id=\"e91cd2857fa6c25ae1ef733e5d61a72fa\"><p data-start=\"0\" data-end=\"88\">First name</p></li>\n<li data-list-item-id=\"e0d4b53b7dabb884f523a0f4193e10fcb\"><p data-start=\"0\" data-end=\"88\">Last name</p></li>\n<li data-list-item-id=\"ed9c087499d6424e25082100ab8547dfd\"><p data-start=\"0\" data-end=\"88\">Email address</p></li>\n<li data-list-item-id=\"e0cb5a41bae7b0214e8356faf173c959f\"><p data-start=\"0\" data-end=\"88\">Username (email address)</p></li>\n</ul>\n</li>\n<li class=\"wysiwyg-list-bold\" data-list-item-id=\"efa3b4897d67a5d96c82b0e00909747c9\">\n<p data-start=\"90\" data-end=\"205\"><strong data-start=\"90\" data-end=\"110\">Optional fields:</strong></p>\n<ul>\n<li data-list-item-id=\"eb5b25e0fc1dad7e5022699981621fe17\"><p data-start=\"90\" data-end=\"205\">Gender</p></li>\n<li data-list-item-id=\"eac8138729891632d9021f318fda888d9\"><p data-start=\"90\" data-end=\"205\">Date of birth (use European format, e.g. year-month-day: 1979-09-21)<br>Start date</p></li>\n</ul>\n</li>\n</ul>\n<p data-start=\"207\" data-end=\"308\" data-is-last-node=\"\" data-is-only-node=\"\">You can also add teams and segments directly in the file, following the instructions in the template.<br> </p>\n</div>\n<h3 id=\"h_01KADV995J0VC6MTWVYTAP5CHQ\">\n<br>Create teams</h3>\n<p>Start by getting familiar with the different team types and <a href=\"https://help.winningtemp.com/hc/en-gb/articles/29534625972114\" target=\"_blank\" rel=\"noopener noreferrer\">How teams and surveys work together.</a></p>\n<ol>\n<li data-list-item-id=\"ed481979ed6581b4e409cc769c89c5b05\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017905759\" target=\"_blank\" rel=\"noopener noreferrer\">Create a new team</a></li>\n<li data-list-item-id=\"e332c293ec995eb5c1978646e35ee61a5\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4412692993682\" target=\"_blank\" rel=\"noopener noreferrer\">Move a team</a></li>\n<li data-list-item-id=\"e3140fea3b0c388e7a1360f6c59dccbca\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/9777555722642\" target=\"_blank\" rel=\"noopener noreferrer\">Restore a deleted team</a></li>\n<li data-list-item-id=\"ee7ce56f093158d5eaa6262418ea9e53a\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017867380\" target=\"_blank\" rel=\"noopener noreferrer\">Add a manager to a team</a></li>\n<li data-list-item-id=\"eb803c4ca1c12c571a4d52621165f08dd\">\n<a href=\"https://help.winningtemp.com/hc/en-gb/articles/9549711107730\" target=\"_blank\" rel=\"noopener noreferrer\">What are team categories?</a><br> </li>\n</ol>\n<h3 id=\"h_01KADV66K57D1XX5Q0QQ21JVSD\">Create segments</h3>\n<ol>\n<li data-list-item-id=\"e41ec6eb6408d4d710d203a459c7056b1\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017904279\" target=\"_blank\" rel=\"noopener noreferrer\">Create a segment</a></li>\n<li data-list-item-id=\"e8281e81e0f13c9c835e9742300a07a11\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4412582349970\" target=\"_blank\" rel=\"noopener noreferrer\">Manage users in a segment</a></li>\n<li data-list-item-id=\"ee9cc405e2dd946a87c13544e14148dcc\">\n<a href=\"https://help.winningtemp.com/hc/en-gb/articles/4416657625234\" target=\"_blank\" rel=\"noopener noreferrer\">Share segments with managers</a><br> </li>\n</ol>\n<h3 id=\"h_01KADV85RPGG76D63FA2FR3ZWD\">Running out of licenses?</h3>\n<ol><li data-list-item-id=\"e6bdf6ec95ae4112396b2e816dd430514\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4413379218066\" target=\"_blank\" rel=\"noopener noreferrer\">Add new licenses</a></li></ol>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 5 - Assign roles and permissions</strong></div>\n<div class=\"accordion__item-content\"><div>\n<h3 id=\"h_01HGJ79RGQ80Q9B2T0TD3MDG9A\">Assign roles</h3>\n<p>To ensure the right people have access to the appropriate parts of Winningtemp, you need to assign roles and permissions. This ensures that each manager, system administrator, or HR partner sees exactly what’s relevant to their role.</p>\n<p>Start by getting familiar with the different roles in Winningtemp: <a href=\"https://help.winningtemp.com/hc/en-gb/articles/18197310665362\" target=\"_blank\" rel=\"noopener noreferrer\">Standard roles in Winningtemp.</a></p>\n<p><strong>Next steps:</strong></p>\n<ol>\n<li data-list-item-id=\"e7f30a59702f58dac419aa15694a8bb3d\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/17600628707474\">Assign, or unassign, roles</a></li>\n<li data-list-item-id=\"e04cb392bab43b59da6b352988f127f48\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017867380\" target=\"_blank\" rel=\"noopener noreferrer\">Add a manager to a team</a></li>\n</ol>\n</div></div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 6 - Create the first survey</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01HGJ79RGQNDH1SDE2JWC0HY1Q\">Two ways to measure the temperature </h3>\n<p>In Winningtemp, you measure employee well-being using two types of surveys: <strong>pulse </strong>and<strong> focus surveys</strong>.</p>\n<p>Pulse surveys give you continuous, real-time insights, while focus surveys let you explore specific topics or moments in more depth. Together, they provide the whole picture.</p>\n<h3 id=\"h_01KADVMKTS2DJKMWWA33QAKZEY\">\n<br>Create a pulse survey</h3>\n<p>When setting up a pulse survey, we recommend following the suggested number of questions per survey shown in Winningtemp. This helps ensure an optimal flow, high response rates, and valuable insights.</p>\n<ol>\n<li data-list-item-id=\"e5704010eafef4be4c067743ee774c095\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/7390015906322\" target=\"_blank\" rel=\"noopener noreferrer\">Set up a pulse survey</a></li>\n<li data-list-item-id=\"e6bd61a8f49b6a3d9f60f9c9e98941628\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/6188655197586\" target=\"_blank\" rel=\"noopener noreferrer\">Add a survey company name to a pulse survey</a></li>\n<li data-list-item-id=\"e17dfee222d548976cdaeabddfab4a1ab\">\n<a href=\"https://help.winningtemp.com/hc/en-gb/articles/29538862756882\" target=\"_blank\" rel=\"noopener noreferrer\">What is Question Mapping?</a><br> </li>\n</ol>\n<h3 id=\"h_01KADVPJ4KYY6KBHM2V8MKW1X5\">Create a focus survey</h3>\n<ol><li data-list-item-id=\"e9a7dc70dd033c346efddc9ca9e1cf73b\">\n<a href=\"https://help.winningtemp.com/hc/en-gb/articles/26523454322194\" target=\"_blank\" rel=\"noopener noreferrer\">Get started with focus surveys</a><br> </li></ol>\n<h3 id=\"h_01HGJ79RGQFCF1QK8N17J91NGJ\">Read more</h3>\n<ol>\n<li data-list-item-id=\"e5908356492150d025ab9ef111ca0719a\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017900319\" target=\"_blank\" rel=\"noopener noreferrer\">Overview of the nine categories</a></li>\n<li data-list-item-id=\"ebbf47d4720eca80e0a6943dfdbe5eaad\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4403084473490\" target=\"_blank\" rel=\"noopener noreferrer\">Supplemental categories</a></li>\n</ol>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 7 - Engage the employees</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01KAE0C66P7RR9FW1M7EWAAPT1\"><strong data-start=\"0\" data-end=\"38\">Create a positive feedback culture</strong></h3>\n<p data-start=\"40\" data-end=\"245\">Answering the surveys is a simple way for employees to influence and improve how the team feels and performs. When leaders and managers show that they take the feedback seriously, it boosts employee engagement.</p>\n<p>Encourage employees to leave comments; it adds valuable context and helps you understand what’s really behind the results. The more people share their thoughts, the better foundation you have for creating positive change together. </p>\n<p>And don’t forget to respond! A quick reply shows that you're listening and makes employees feel heard. <a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017929240\">Reply to comments.</a></p>\n<h3 id=\"h_01KAE0CFDFTD940QK7APESDTHA\">\n<br><strong data-start=\"475\" data-end=\"485\">Praise</strong>\n</h3>\n<p data-start=\"475\" data-end=\"713\">Small moments of appreciation go a long way. Maybe a colleague stayed late to help you finish a task, shared a smart idea in a meeting, or made your morning by checking in over coffee. With Winningtemp, you can instantly express your appreciation, ensuring that those moments are truly recognised.</p>\n<p data-start=\"715\" data-end=\"930\" data-is-last-node=\"\" data-is-only-node=\"\">You can also add your own company values to the praise to reinforce what’s most important in your culture. It’s a fun and meaningful way to engage employees and build a positive atmosphere, even before the results start coming in.</p>\n<ol>\n<li data-list-item-id=\"ed4ae67214c0c19518487f4165c7b5f62\"><p data-start=\"715\" data-end=\"930\" data-is-last-node=\"\" data-is-only-node=\"\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4407519598226\" target=\"_blank\" rel=\"noopener noreferrer\">How praise works</a></p></li>\n<li data-list-item-id=\"e0baad657bd85cab023ff9021ce2368db\"><p data-start=\"715\" data-end=\"930\" data-is-last-node=\"\" data-is-only-node=\"\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4407693697042\" target=\"_blank\" rel=\"noopener noreferrer\">Set up praise</a></p></li>\n<li data-list-item-id=\"ea98fdc6c869199a69f994cdb48b7c224\"><p data-start=\"715\" data-end=\"930\" data-is-last-node=\"\" data-is-only-node=\"\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/11057504982162\" target=\"_blank\" rel=\"noopener noreferrer\">Track praise activity</a></p></li>\n</ol>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 8 – Set goals and expectations</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01KADRJNC1P8NCC5EKVV3FABVY\">Set goals and clarify the purpose </h3>\n<p data-start=\"155\" data-end=\"288\">Having clear goals for using Winningtemp helps both managers and teams understand why the tool is valuable and how it should be used.</p>\n<p data-start=\"290\" data-end=\"317\"><strong>Start by asking yourselves:</strong></p>\n<ul data-start=\"319\" data-end=\"496\">\n<li data-start=\"319\" data-end=\"367\" data-list-item-id=\"e3ba625f0b38a14c8e7e2dbc7fc609f4e\"><p data-start=\"321\" data-end=\"367\">What do we want to achieve with Winningtemp?</p></li>\n<li data-start=\"368\" data-end=\"417\" data-list-item-id=\"eaef778f8590ebbb35b4bc77415709f72\"><p data-start=\"370\" data-end=\"417\">Are there specific areas we want to focus on?</p></li>\n<li data-start=\"418\" data-end=\"496\" data-list-item-id=\"e1127a2c196b4a5bb0576457ab94ff935\"><p data-start=\"420\" data-end=\"496\">How can we best support managers and employees in using the tool day to day?<br> </p></li>\n</ul>\n<p><strong>Example goals to start with:</strong></p>\n<ul data-start=\"532\" data-end=\"914\">\n<li data-start=\"532\" data-end=\"587\" data-list-item-id=\"ebf00e39204c7f271be7a871992372acb\"><p data-start=\"534\" data-end=\"587\">Achieve over 85% response rate on your first survey</p></li>\n<li data-start=\"588\" data-end=\"640\" data-list-item-id=\"e82ed9d78b09d2d0e5a15da8fd3c5b737\"><p data-start=\"590\" data-end=\"640\">Ensure all managers have logged into Winningtemp</p></li>\n<li data-start=\"641\" data-end=\"705\" data-list-item-id=\"e28aff10039378b38e67de31d75fef826\"><p data-start=\"643\" data-end=\"705\">Make sure every team gets an introduction from their manager</p></li>\n<li data-start=\"706\" data-end=\"771\" data-list-item-id=\"eefb66ccd873de0ae6a95f3219bdf5387\"><p data-start=\"708\" data-end=\"771\">Get at least 70% of employees to download the Winningtemp app</p></li>\n<li data-start=\"772\" data-end=\"841\" data-list-item-id=\"e5b90c9205e58f016e590b1fbdf7f03cc\"><p data-start=\"774\" data-end=\"841\">Maintain at least 80% participation during the first three months</p></li>\n<li data-start=\"842\" data-end=\"914\" data-list-item-id=\"e01c1d7eecfff41414ab7558b2d799c94\"><p data-start=\"844\" data-end=\"914\">Have the management team present Winningtemp at an all-hands meeting</p></li>\n</ul>\n<p data-start=\"916\" data-end=\"1046\"><strong>Start with 1–2 goals or create your own</strong>. The key is to follow up on them and make the purpose visible throughout the organisation.<br> </p>\n<h3 id=\"h_01KAE0HBZH7JKWTRMRNRMEAA58\" data-start=\"1053\" data-end=\"1099\">Set expectations and clear ways of working</h3>\n<p data-start=\"1101\" data-end=\"1225\">To get the most out of Winningtemp, it’s important to establish shared expectations early – both for managers and employees.</p>\n<p data-start=\"1227\" data-end=\"1291\">Here are some examples of helpful routines and responsibilities:</p>\n<ul data-start=\"1293\" data-end=\"2103\">\n<li data-start=\"1293\" data-end=\"1403\" data-list-item-id=\"e91c52c8f998eb9f3443813ab9cf7165c\"><p data-start=\"1295\" data-end=\"1403\"><strong data-start=\"1295\" data-end=\"1318\">Login and follow-up</strong>: Managers log in weekly to check their team’s temperature and respond to comments.</p></li>\n<li data-start=\"1404\" data-end=\"1508\" data-list-item-id=\"e9a73adc478881dfae1984e9ee35e6003\"><p data-start=\"1406\" data-end=\"1508\"><strong data-start=\"1406\" data-end=\"1426\">Team discussions</strong>: Survey results and insights are discussed with the team at least once a month.</p></li>\n<li data-start=\"1509\" data-end=\"1613\" data-list-item-id=\"e564b18c6c89ecb495a3e272eac870584\"><p data-start=\"1511\" data-end=\"1613\"><strong data-start=\"1511\" data-end=\"1541\">Roles and responsibilities</strong>: Clarify what is expected of managers and how it will be followed up.</p></li>\n<li data-start=\"1614\" data-end=\"1721\" data-list-item-id=\"e706669446819b9f751e781e26e58acb2\"><p data-start=\"1616\" data-end=\"1721\"><strong data-start=\"1616\" data-end=\"1646\">Support and contact points</strong>: Decide who managers and employees can turn to for questions or support.</p></li>\n<li data-start=\"1722\" data-end=\"1856\" data-list-item-id=\"e7a699156d06b47630c0033ff77edb39e\"><p data-start=\"1724\" data-end=\"1856\"><strong data-start=\"1724\" data-end=\"1746\">Sensitive insights</strong>: Have a clear process for handling comments related to bullying, discrimination, or inappropriate behavior.</p></li>\n<li data-start=\"1857\" data-end=\"1997\" data-list-item-id=\"e47c0ce7e2cb0241b26d1d40f6f0275aa\"><p data-start=\"1859\" data-end=\"1997\"><strong data-start=\"1859\" data-end=\"1887\">Team-anonymised comments</strong>: Appoint someone responsible for comments marked <em data-start=\"1937\" data-end=\"1954\">Team anonymised</em> (only visible to system administrators).</p></li>\n<li data-start=\"1998\" data-end=\"2103\" data-list-item-id=\"ecb0ff4a63695aa518293a406f3803985\"><p data-start=\"2000\" data-end=\"2103\"><strong data-start=\"2000\" data-end=\"2025\">Direct messages to HR</strong>: Specify who handles comments sent directly to HR or system administrators.</p></li>\n</ul>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 9 – Inform the organisation</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01KADRJNC131MFMCR4HZSJZ8MP\">Inform the organisation</h3>\n<p>Now that Winningtemp is up and running, it’s time to share the news in the organisation. When managers and employees understand the purpose, you can work together to create a better employee experience. An engaged organisation leads to higher participation rates.<br> </p>\n<h3 id=\"h_01KAE0MZ6YTZ39124G8X0CYAPD\">Educate managers and leaders</h3>\n<p>To ensure a smooth start, managers can watch our introduction video available in the <a href=\"https://app.winningtemp.com/Academy\" target=\"_blank\" rel=\"noopener noreferrer\">Winningtemp Academy </a>under <em>Getting started</em>. The video provides a clear overview of the platform and is available to all users with manager access.</p>\n<p><strong>Suggested setup:</strong></p>\n<ul>\n<li data-list-item-id=\"ef34f1d7311bfc4dc8185bb7129723b7d\">Watch the videos together as a group</li>\n<li data-list-item-id=\"e2bb8cd60a3489001cc9b9952a7208e95\">Discuss expectations – feel free to use the suggestions from step 8</li>\n<li data-list-item-id=\"e5d14a2881803161a084a280cff66b8b3\">Encourage questions – let them know they can find more information in the Help Centre or explore additional videos in Winningtemp Academy. For more specific or complex questions, they can always reach out to your Winningtemp contact person.<br> </li>\n</ul>\n<div class=\"callout callout--success\">\n<h4 class=\"callout__title\" id=\"h_01KAE0Q1HXFKHRR8XFMY7VAJCY\"><span style=\"color: #2F3941;\">Would you like tailored support along the way?</span></h4>\n<p>We offer both training sessions and inspiration workshops to help you get the most out of Winningtemp. </p>\n<p>Reach out to your contact person, and we’ll create a proposal and setup that suits your needs.</p>\n</div>\n<h3 id=\"h_01KAE0T0MNHZVJB3R1K7ZKYRJF\">\n<br>Materials to share with employees and managers</h3>\n<ol>\n<li data-list-item-id=\"e3b2158e2c6c51e65184f5ca68e1f35c3\"><a href=\"https://5566319.fs1.hubspotusercontent-eu1.net/hubfs/5566319/Onboarding_Employees%20(1).pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Introduction for employees</a></li>\n<li data-list-item-id=\"ef7ddc87dd50a210491afbb918c28fc7e\"><a href=\"https://5566319.fs1.hubspotusercontent-eu1.net/hubfs/5566319/Onboarding_Managers%20(1).pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Introduction to managers</a></li>\n<li data-list-item-id=\"e17342c62834a182bce0526328b201a45\">You can also download and print the image with the QR code below. The printout can then be displayed in the office so your employees can easily download and get started with the app.</li>\n</ol>\n<p><img class=\"wysiwyg-image-resized\" style=\"aspect-ratio: 3505/4956; width: 52.44%;\" src=\"https://help.winningtemp.com/hc/article_attachments/32357811194514\" width=\"3505\" height=\"4956\"></p>\n<h3 id=\"h_01KAE1C58W3A3J3Q8MK17X3DS7\">\n<br>Invite the employees</h3>\n<p>Once your employees and managers are informed about Winningtemp and understand its purpose, it’s time to invite them to join. The invitation will include instructions on how to log in and get started.</p>\n<ol><li data-list-item-id=\"e155d688f893e5fde65560132f5ad3fdb\">Invite the employees – <a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017906179\" target=\"_blank\" rel=\"noopener noreferrer\">Invite users</a>\n</li></ol>\n</div>\n</div>\n<div class=\"accordion__item\">\n<div class=\"accordion__item-title\"><strong>Step 10 – After the first survey</strong></div>\n<div class=\"accordion__item-content\">\n<h3 id=\"h_01KAE1HS09WH8C7J4PWV71CGZT\">Track the temperature – in real time</h3>\n<p>As soon as employees start responding to the pulse surveys and the anonymity threshold is met, the temperature will begin to display in real-time. </p>\n<p>If you follow Winningtemp’s recommendations for frequency and number of questions, you’ll usually have enough reliable data after 4–6 weeks to start analysing and working with the insights.</p>\n<ol><li data-list-item-id=\"eefb7062a7d751c81bc25aaca8ede9fe0\">\n<a href=\"https://help.winningtemp.com/hc/en-gb/articles/26723513501970\" target=\"_blank\" rel=\"noopener noreferrer\">Understanding the temperature page</a><br> </li></ol>\n<h3 id=\"h_01KBEZ75WAMC9X0GP6DFJ8E5VK\">See the results of a focus survey</h3>\n<ol><li data-list-item-id=\"e7e5aaac0f24ec581d9cc4dadebbf09d5\">\n<a href=\"https://help.winningtemp.com/hc/en-gb/articles/26523454322194\" target=\"_blank\" rel=\"noopener noreferrer\">Get started with focus surveys</a><br> </li></ol>\n<div class=\"callout callout--success\">\n<h4 id=\"h_01K9Y8R2FQYSK12H3952ERS970\">💡  Tip</h4>\n<p>While you're waiting for the first responses to come in, it's a perfect time to explore other features in Winningtemp:</p>\n<ol>\n<li data-list-item-id=\"e97874e6d580b6f2899885554abbc40a3\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017929240\" target=\"_blank\" rel=\"noopener noreferrer\">Reply to comments</a></li>\n<li data-list-item-id=\"ea49abb95f297c51d71c1c083956e360a\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017867520\" target=\"_blank\" rel=\"noopener noreferrer\">Create PDF report for managers</a></li>\n<li data-list-item-id=\"e1edcb71f8e3e6709b9e19b5d09943d50\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/360017992860\" target=\"_blank\" rel=\"noopener noreferrer\">Explore insights</a></li>\n<li data-list-item-id=\"ef6ad5edda642684954ac1c93666c3242\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/7481089574802\">Hidden temperature</a></li>\n<li data-list-item-id=\"e46747f42fb98ecc97199d0c3f2da6c31\"><a href=\"https://help.winningtemp.com/hc/en-gb/articles/4408847406354\" target=\"_blank\" rel=\"noopener noreferrer\">Anonymisation of comments</a></li>\n</ol>\n</div>\n</div>\n</div>\n</div><p>You'll find answers to most questions here in the Help Centre or via our chatbot in Winningtemp. If you need any more help, you can always contact your Customer Success Manager.</p>","user_segment_ids":[]}}