What do the different roles in the Users tab mean?

In Winningtemp there are a couple of different roles you can assign a user in the Users tab. Let's go through each of the different roles and how they work.

User

  • The user role is the most common role and is designed for all employees at the company.
  • A user can usually see the temperature for the team he/she is in, but can vary depending on how your system administrator set up the account.
  • Cannot make changes except for the user's account.
  • Selected through: Admin view -> Administration - Users- click on a user -> select User under role.
  • This role is created/assigned by a system administrator, support role or manager (for managers see info below)
     

Managers

  • It is typically a group or department manager.
  • A manager can see the temperature and comments of the group or department that he/she is responsible for (when the required anonymity level is reached).
  • In Admin view -> Settings -> System you, as a system administrator, can decide if you want the manager to have the ability to invite and edit users.
  • How to add a manager to a group
  • This role is assigned by a system administrator, support role or manager (managers can assign this role to a user in the same group or subgroup. This applies if the setting mentioned above has been activated)

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System administrator

  • The system administrator has the right to make all changes in the system settings of the organization.
  • Has access to all administrative settings and features.
  • The system administrator can also see the temperature and comments (anonymous) of the whole organization.
  • A system administrator can also allow managers to create survey mailings.
  • Selected through: Admin view -> Administration - Users- click on a user -> select System administrator under role.
  • This role is assigned by a system administrator.

 

Support role

  • The support role is usually someone who helps the system administrator with administrative tasks.
  • The support user will get access to the same settings and tabs as the system administrator, but will not be able to see any data such as temperature or comments. 
  • Can help out with organization structure or tasks under the Users tab such as inactivating users, creating new users, and assigning managers to the right group.
  • Selected through: Admin view -> Administration - Users- click on a user -> select Support under role.
  • This role is assigned by a system administrator or a support role user.


Good to know

Winningtemp is always protecting the anonymity of the user. That means that even though the system administrator or the manager can see more information than the users, they still can't see anything that can be associated with a particular individual.

Read more

How can I use the platform to speak anonymously?

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