How to create a new group

Note: Only system administrators and support roles can create groups.

  1. Switch to Admin view
  2. Go to Administration on the left menu 
  3. Under Groups click Create new group
  4. If you want to create a subgroup to an already existing group, click on the parent group. Click Create subgroup and the new group will be added as a subgroup
  5. Fill out the info about the new group. Under Advanced, you can decide on the language and question language
  6. Click Save and you're done.

To add users and administrators to your new group, you simply click on the group and select Add User, or follow the steps under the read more section.


Read more

How to add a user to a group

How to add an administrator to a group

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