Conversations are an anonymous chat functionality in Winningtemp that allows the responsible manager or the system administrator to respond to comments provided by team members through surveys or daily questions. The purpose of this functionality is that employees should be able to provide their most honest feedback, give a sincere answer to the questions asked, and for the managers to ask further questions or say thanks for the input.
The employee is always anonymous. The employee can see that the manager or the system administrator answered their comment, but the manager or the system administrator can not see who they are chatting with. Managers can view comments from the group they are responsible for and usually from any underlying groups. Generally, the manager is expected to respond to comments from their direct reports.
This functionality allows employees to share constructive feedback, ideas, and concerns. At the same time, managers can ask follow-up questions to understand the issue further, which can prove crucial for the work environment within the team.
Please take a look at the example below. In this case, the manager is Anna Svensson. As you can see, the employee is anonymous, but he or she can see that Anna has answered their comment.
Respond to a comment as a manager
- Click on Comments
- Click on Overview
- To respond to a comment, click Feedback to use one of our two quick replies, or click Conversation to write your response in the free-text field on the comment.
- Click on Send