How does the Accuracy Score work?

The Accuracy Score helps you determine if you have collected a sufficient amount pulse surveys answers. It then indicates if you are able to take action on the temperature or not. 

The Accuracy Score uses AI and predictive models to calculate the accuracy, either for the entire category or a specific question. It can forecast how much the temperature score is likely to change if/when all employees respond to the specific question or category. 

The purpose of the accuracy score is to help you know WHEN you can take action on the data you’re seeing. The colour codes work exactly like a stop light.

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High (green light - go!)

You can with confidence take action on this category. If you receive more answers related to this category, the temperature will only change by less than 5%.

Medium (yellow light - you may proceed)

You can with caution take action on this category. If you receive more answers related to this category, the temperature is likely to change between 5-10%.

 

Low (red light - please wait)

We advise you to wait for more answers. If you receive more answers related to this category, the temperature is likely to change by over 10%.

No data

We don't have enough data to calculate a score yet. Wait until you have more replies.


Good to know

A category could have a high Accuracy score at the same time as a question within the category has a low score. That's due to the fact that there have been enough answers in total for the category but not for the question itself. It's safe to take action on the category, but we recommended that you wait for more replies before you take action on the specific question.

 

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