Fredrik B.

What is the weekly view?

1. For administrators
2. Managing pulse surveys

The graph displayed in the weekly view shows the total result for each day in the selected period. Changing the period does not change the dataset used to display the result, it only changes the pe...

• Edited 29 December 2022 10:39
• 1 follower
• 0 comments
• 0 votes

How do escalation work in Winningtemp?

1. For administrators
2. Other tools

Winningtemp has 3 different scenarios where we escalate a user's response. We'll see if we can go through these below and describe when they appear. Response patterns The most common escalation is ...

• Edited 03 January 2023 09:57
• 1 follower
• 0 comments
• 0 votes

How to customize the standard questions

1. For administrators
2. Managing pulse surveys

Customise a question Go to the Admin view Click Survey Click Question categories Here you'll find all the different question categories, and you can edit a question by opening the category and c...

• Edited 31 January 2023 09:16
• 1 follower
• 0 comments
• 1 vote

How to delete a group

1. For administrators
2. Managing groups/segments

Note: Only system administrators and support roles can delete groups. Go to the Admin view and click Administration Go to the Organisation tab Find the group you want to delete Hover over the gro...

• Edited 07 October 2022 11:17
• 2 followers
• 1 comment
• 0 votes

How to move a group

1. For administrators
2. Managing groups/segments

Note: Only System Administrators and support roles can move groups.  Go to the Admin view and click on Administration Find the group in the Organisations tab Hover over the name and click the thre...

• Edited 06 December 2022 08:10
• 1 follower
• 0 comments
• 0 votes

How to rename a group

1. For administrators
2. Managing groups/segments

Note: Only system administrators and support roles can rename groups. Go to the Admin view and click on Administration Go to the Organization tab To rename a group, hover over the group name and c...

• Edited 06 December 2022 08:06
• 1 follower
• 0 comments
• 0 votes

How to manage users in a Segment

1. For administrators
2. Managing groups/segments

How to add users to a segment Go to the Admin view Click on Administration and then Segments Find the segment you want to add a user to or create a new one Click the three dots and select Add use...

• Edited 06 December 2022 08:08
• 1 follower
• 0 comments
• 0 votes

How to pause a user account

1. For administrators
2. Managing users

Here's how to pause (inactivate) a user account in Winningtemp Go to the Admin view Click Administration and then User directory Find the user account in the list or use the search function Clic...

• Edited 21 December 2022 12:31
• 1 follower
• 0 comments
• 0 votes

How to remove a user account

1. For administrators
2. Managing users

To make sure that the user directory is up-to-date and to keep the temperature accurate, here's how you remove a user account. It's just as important to remove a user account as it is to create one...

• Edited 31 January 2023 12:46
• 1 follower
• 0 comments
• -2 votes

How to create a new user account

1. For administrators
2. Managing users

When the organization grows, it's important that everyone has an account in Winningtemp, so they can contribute to the temperature. Making new accounts in Winningtemp is super easy. How to create a...

• Edited 02 February 2023 12:20
• 1 follower
• 0 comments
• 0 votes