Introduction
Your security is our top priority at Winningtemp, and in this article, you'll learn how AI is used in the platform, which features it powers, and how we keep your data safe.
🤖 General AI guidelines
- We follow the EU AI Act to ensure responsible and transparent AI use.
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You’re always informed when AI is active and how it’s being used.
- You have complete control and can switch off any AI-powered features anytime.
AI-generated commitments
With AI, we turn team inputs into actionable commitment suggestions during Guided Temperature meetings. The model is hosted by Winningtemp, with no third-party access, no data storage, and no training on your input—each meeting is processed separately to keep your data secure by design.
- AI model: Claude Sonnet.
- Host: AWS Bedrock.
- Region: Within the EU (Ireland).
- Data sharing: No customer data is shared with external models.
- Training: The model is not trained on customer data.
AI chatbot - WinningBOT
WinningBOT is powered by Ebbot, a Swedish company specialising in customer service-oriented chatbots powered by AI. It’s designed to help you quickly find answers based on publicly available Help center articles.
- AI model: Ebbot GPT.
- Host: OVHcloud.
- Region: Within the EU.
- Data sharing: To give you the best possible support, personal data is processed through Zendesk, our customer support system. This helps our support team assist you quickly — whether they join an ongoing conversation or a ticket is created through the chatbot. Read more in our Privacy Notice.
- Training: The model is not trained on any customer data.