How can we help you today?

Getting started

• How can you as a user benefit from using Winningtemp?
• Get started with the Winningtemp app
• Respond to temperature questions
• Where can I find Notifications in Winningtemp?
• Use Praise to increase team spirit
• About the nine categories
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Troubleshooting

• I can't sign in (forgotten password)
• I want to change my password (I can sign in)
• Why did I not receive the Winningtemp survey?
• Which browser should I use with Winningtemp?

Anonymity in Winningtemp

• How Winningtemp protects your anonymity
• What can my manager see in Winningtemp?
• Report an incident using the Whistleblower feature

Actions

• How to create an Action

Getting started

• How can leaders benefit from using Winningtemp?
• How can HR benefit from using Winningtemp?
• Checklist for new system administrators in Winningtemp
• What do the different roles in the user directory mean?
• Mailing response, response participation and average response. What's the difference?
• Anonymisation of comments, how does it work?

Managing users

• How to create a new user account
• How to remove a user account
• How to pause a user account
• I can't find a user
• How to add a new system administrator
• What do the different user statuses mean?
See all 8 articles

Managing pulse surveys

• How to pause surveys
• How do I create a custom survey?
• Survey reminders
• Why is the temperature hidden?
• What is the weekly view?
• How to customize the standard questions
See all 12 articles

Managing groups/segments

• How to restore a deleted group
• What are group types in Winningtemp?
• How to add a user to a group
• How to remove a user from a group
• How to delete a group
• How to move a group
See all 13 articles

How to make the most of Winningtemp

• A guide to temperature meetings
• What are comment notifications?
• Configure the Praise feature

Multiple surveys

• How to set up multiple surveys
• How to add a survey company name to a standard survey
• How to edit a standard survey
• How to exclude users from standard surveys
• How to cancel or delete a standard survey

Onboarding & Offboarding surveys

• Set up an Offboarding survey
• Set up an Onboarding survey

Other tools

• How do Widgets work?
• What are selectable contacts and how does it work?
• How do escalation work in Winningtemp?
• Our new onboarding flow
• How to activate multi-factor authentication for your employees
• Configure and use the Whistleblower feature
See all 7 articles

Generate reports

• Generate an Engagement Report
• Export employee profile in PDF
• Temperature Overview Report - Generate PDF Summary

Customisations/Integrations

• Add your own company logo to Winningtemp
• Learn more about Integrations
• Change content in the Overview
• Set up BambooHR integration with Winningtemp
• Set up Personio integration with Winningtemp
• How do I integrate Winningtemp with Slack?

Performance Management

• How to create a Milestone

Settings

• How to change system and question language in Winningtemp

Temperature

• How do we calculate the temperature?
• What is SMART index?
• What's the Category Dashboard?
• What are supplemental categories and supplemental questions?
• How does the Accuracy Score work?
• How Winningtemp's AI helps you find trends and analyse the temperature
See all 14 articles

Pulse surveys

• Why do we only use four response options in our surveys?
• Why you shouldn't send out all the questions at the same time
• How did we choose the questions for the Winningtemp surveys?
• What do the different smileys mean?
• What is the Conversation feature?
• What is "Check-in"?
See all 7 articles

eNPS

• What is eNPS and how does it work?

Praise

• What is Praise?

Onboarding & Offboarding surveys

• What is an Offboarding survey?
• What is an Onboarding survey?

1:1s (Follow ups + Milestones)

• What are Milestones?
• How do Follow ups work?

Other tools

• What is an Engagement Report?
• What are Actions?
• What is Whistleblowing?
• What are Individual Insights?
• What is Christmas smileys?

Winningtemp API

• What is the Winningtemp API?