Note: Only system administrators can pause all surveys.
A mailing pause applies to both Pulse and Periodic surveys. If a Periodic survey round is in collection when the pause starts, the round still closes on its scheduled date, but no new send-outs go out during the pause.
Pausing survey mailings during summer holidays or other low-activity periods helps you avoid low response rates and maintain meaningful data.
- Click Employee surveys
- Click Mailing
- Click Add Mailing pause
- Choose a start and end date
- Click Save
Change the date or remove the mailing pause
Hover over the mailing pause under the mailing tab to see editing options such as Edit or Delete.
💡 Tip
To keep temperature data visible after a summer pause, try increasing the number of months displayed in the Overview. Temporarily setting it to 5 months means you'll still see the temperature, even when responses are low, during the summer.
Follow the steps in "Change content" in the Overview, and set the "Number of months for presentation of temperature" to 5.