How can I make the subject line more personal?

To make your survey mailings more personal, you can use custom attributes to adapt the email subject line to each user – or include your company’s name.

You can change the subject line in step 4 when setting up a survey. Click here to go to the survey tab. 

These are the custom attributes you can use in subject lines:

Custom attribute Output

##user.fullname##

Recipient’s full name

##user.firstname##

Recipient’s first name

##user.lastname##

Recipient’s last name

##company.name##

Your company name


Make sure to always start and end of the attribute with a double hashtag (##).  

Examples:

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