How to pause a user account

Here's how to pause (inactivate) a user account in Winningtemp

  1. Go to the Admin view
  2. Click Administration and then User directory
  3. Find the user account in the list or use the search function
  4. Click on the profile and scroll to the bottom of the page
  5. Click Pause user account.

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A paused will remain be paused until you re-activate the account again.
While a user is in the paused state they have no access to their Winningtemp account and will no longer receive surveys. 

You can reactivate the user by pressing the “Activate” button at the bottom of their profile.

 

Good to know

A paused user account will no longer count as one of your companies licenses.

 

Read more

How to remove a user account

How to create a new user account

 

Changelog
2021-12-15 - Article created

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