How to customize the standard questions

Updated 03 March 2022 08:40

Fredrik B.

Edit an available question

Go to the Admin view
Click Surveys
Click Standard Survey
Click Question categories
Here you'll find the different question categories, and you can edit a question by opening the category and clicking on the question
When you open a question, you can see and edit the different translations of the question
Click Save when you are done.

Customized questions do not contribute to Winningtemp indexes. You can always restore the original question via the “Restore” button.

Activate or deactivate a question

You can activate or deactivate the different questions that you want to include or exclude from the standard question rotation.

Turning off multiple questions or entire categories can affect how our AI sends out questions. Please consult your Customer Success Manager for further guidance if you want to turn off questions.