What do the different user statuses mean?

Active

An active user has signed in and created a password for the user account. The user is using Winningtemp either through the webpage or the mobile application and is included in the standard survey mailings.

Active + Paper plane icon (user can be invited)

This user has not yet signed in and created a password for the user account. The user is included in the standard survey mailings and can still answer temperature questions via email. 
The paper plane icon indicates that an administrator can send a new invite to the user, reminding them to sign in.

Read more: How to send invites to your colleagues?

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Inactive

The user is paused and will not be included in any temperature mailings. An inactive user cannot sign in and does not count towards your user licenses.

Read more: How to pause a user account.


Pending removal

This user is currently awaiting deletion. An administrator has clicked “Delete user” and the user will be deleted after 90 days (as a default). A “pending removal” user cannot sign in and does not count towards your user licenses.

Read more: How to remove a user account

 

Excluded from question mailing (envelope icon)

The user has been excluded from mailings through the “Exclude from question mailings” button and will not receive any standard questions mailings. 

 

Changelog
2022-01-04 - Article created

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