Add the eNPS question to a survey

eNPS stands for Employee Net Promoter Score, a metric measuring whether employees would recommend their company as a great workplace. Read more about eNPS here: eNPS.

How often eNPS is sent depends on your survey type.
 

Pulse surveys

You decide how often the eNPS question is included. Instead of a fixed schedule, you choose which mailings it's part of. You set this in the questions step when you create the survey.

1. Click Employee surveys
2. Click Surveys
3. Click Create survey
4. Select Pulse
5. Continue to the question step
6. Find the eNPS question in the list
7. In the Frequency dropdown next to it, choose how often it should be included, for example Every fourth mailing
8. Continue setting up the survey.

Periodic surveys

For Periodic surveys, there's no frequency to set. The eNPS question is included in every mailing.