Acting on employee feedback is crucial to increase engagement in an organization, but knowing what you should do when a temperature score drops without understanding the reason behind it is a challenge. This is what AI Conversation solves, the crucial actionability gap.
AI Conversation is available through a Freemium model, all our customers can try it for up to 3 teams without cost ✅.
What is AI Conversation?
AI Conversation is an anonymous AI chat where employees are asked questions and share their feedback and experience in free text. The AI will ask the employee to exemplify and elaborate on a specific topic chosen by the manager. The chat lasts around 10 minutes and is never shared or visible to anyone but the employee. This format complement the traditional recurring survey format with a chat-based experience. Employees respond in their own words, and Winningtemp's AI synthesizes their responses into a clear, actionable summary for the manager, providing the missing context of why scores have shifted and what the manager can do about it.
This means managers spend less time interpreting data and more time having the right conversations with their teams. HR teams benefit too, with less time spent guiding managers through results and more focus on strategic work.
Getting started with AI Conversation
1. Set up your AI Conversation Once enabled, navigate to Create survey → AI Conversation in your Winningtemp account and select AI Conversation. Choose which team or group should receive it and set your preferred send date and time.
2. Employees receive the conversation Team members receive a notification via email, inviting them to share how they're doing. The experience is conversational and takes just a few minutes to complete.
3. Review your team summary Once the conversation closes, managers receive a team-level summary in their dashboard. The summary includes key themes, context behind any score shifts, and suggested next steps.
When should you use AI Conversation?
AI Conversation works best when you want to go deeper than scores alone. Here are some situations where it adds the most value:
- After a pulse survey: when you want to understand the story behind the numbers
- During periods of change: restructuring, leadership transitions, or shifts in ways of working
- When engagement has dropped: and you need context before acting
- As a regular check-in: to keep an open, ongoing dialogue with your team
- When everything looks green: it helps to uncover small, meaningful changes.
Good to know:
📝: Responses are always anonymous, employees share freely, knowing their individual answers are never visible to their manager, HR, or anyone else.
✅: AI Conversation is available for all customers through a freemium model, System administrators enable it in settings.
AI Conversation is a fantastic addition to our recurring surveys and it has shown true value for both managers and HR. We hope you will enjoy this powerful edition and experience how easy it is to act when you understand the context behind the numbers 💜.
More information about AI Conversation and how you enable it