Deeper conversations, organization-wide reach, and insights you can finally act on.
A lot is being shipped over the spring. Here are the highlights 👇
🗓️ Released over June
SMARTER CONVERSATIONS
Conversations that go deeper
The chat is now even more exploratory, probing further before it draws any conclusions. It stays curious — asking the next follow-up based on what each person actually says, so every conversation adapts in real time. The result: employees feel genuinely heard, and you get richer, more honest insight.
BUILT FOR FLOW
Replies that keep up
Replies arrive noticeably faster, so the conversation feels natural and the momentum never breaks. Less waiting, more listening — and a smoother experience for everyone taking part.
GO BEYOND THE SCORE
Understand the why behind your eNPS
A number tells you where you stand. eNPS Deep Dives tell you why, and released as a new question category for AI Conversation. Now the conversation can if sending our a survey on this topic, explore what's actually driving whether people would recommend your workplace — turning a single score into the context you need to act on it.
SCALE ACROSS YOUR ORGANIZATION
AI Conversation, now for everyone
AI Conversation is ready for your whole organization — not just a team or two. Run a single survey across everyone, and use the tools below to make it sharper and easier to read:
- Survey context — set the context for your survey so the AI becomes an even better listener, tailoring its questions to what matters in the moment.
- Aggregated and granular views — zoom out to see results across a whole department or country, or drill down into individual teams for a more granular look. The full picture and the detail, in one place.
MEET PEOPLE WHERE THEY ARE
Now in Check-in and over SMS
AI Conversation now runs through the Check-in solution and over SMS — so frontline, deskless, and on-the-go employees can join the conversation too. Everyone gets a voice, wherever they work.
🔮 Sneak peek — coming early fall
- Share insights with your team — once the AI insights are generated, share the report directly with the people who need it, no extra steps.
- New question categories — more topics to explore in the conversation library, with Organizational Change and AI Readiness coming next.
That's the short version — and we're just getting started. Keep the conversations going. 💬
Get to to know AI Conversation and get started with your team today!