Under development ⚒️
The feature described in this article is currently in closed beta. Contact your Customer Success Manager to join the waitlist and stay tuned for more information.
Introduction
Welcome to AI Deep Dive, where teams can turn temperature data into actionable insights with AI‑powered conversations.
Deep Dive AI is an AI agent that conducts short, anonymous chat‑based conversations with the team to help you understand what is driving changes in the team temperature. It gathers honest input, analyses the responses, and gives you clear insights you can act on right away.
It works through a single round of anonymous AI‑powered follow‑up questions within a chosen category, such as Leadership, Work Situation, or Job Satisfaction.
How it works: high-level
- HR or the manager spots a trend shift in the temperature data, and you want to understand the “why” behind the change.
- Managers invite their team to a confidential AI‑guided conversation as a follow‑up to pulse surveys.
- The conversations are completely anonymous and help explain the reasons behind the team’s results.
- Managers then receive an anonymised summary with synthesised insights, key themes, shared concerns, and positive highlights.
- The AI provides recommended actions, helping managers move from insight to action faster and strengthen employee engagement.
Get started
Before launching AI Deep Dive, we suggest testing it within your HR team first. This helps you understand the experience, anticipate questions, and set your rollout up for success.
💡Tip: Test the chat before rollout
Before launching AI Deep Dive, we suggest testing it within your HR team first. This helps you understand the experience, anticipate questions, and set your rollout up for success.
Create a temporary test team
- Create a new FLEX team and add the testing members as HR Leader and/or User*. Assign each person one or both of the roles below, depending on what you want to test.
- Activate the feature using the steps above, and add the new test team in the team access section.
- Start a test Deep Dive by following the steps in Start an AI Deep Dive. Then click Send test mailing to send the email to yourself. Use the link in the email to test the chat experience.
- Delete the team once testing is complete.
⚠️ The system supports being a member of multiple Flex teams. However, being part of more than one Core team may cause comments and temperature scores to be group-anonymized.
*Understanding test team roles
| Role | What it lets you do |
|---|---|
| HR Leader | Create Deep Dive surveys, send test emails, and view results (Under Survey results view AI Summary & Insights at team level) |
| User | Answer the Deep Dive survey and contribute to the results |
By combining both roles in your test team, everyone can experience both the creation flow and the respondent experience. Decide within your team who should wear which "hat", or assign both roles to each person for a full end-to-end test.
How to activate
- Go to System & templates.
- Click AI.
- Select which teams should have access to Deep Dive AI (up to three teams in the free tier).
- Select question category. (more options will come later)
- Managers and HR leaders responsible for those teams can now create a Deep Dive AI survey.
Start AI Deep Dive
See the results
How we protect your anonymity
Team members participate in an AI‑guided conversation, and all replies remain completely anonymous. The AI prompt is designed to remove any personal or identifying details before the text is processed.
All input is then aggregated, so no individual responses can ever be viewed. The default anonymity threshold is 5 respondents, meaning a synthesis is generated only when at least 5 unique team members have participated.
This protects anonymity and ensures the insights can never be traced back to individuals.
Under development - Beta 🧪
This feature is available as a trial, which lets you use Deep Dive AI with some limitations:
- The categories Leadership, Work situation, and Job satisfaction are available as a starting point. More will follow.
- One team can receive a Deep Dive at a time.
- Maximum 3 teams.
- Web version only (mobile and check‑in support coming soon).
- The chat and results page are available in English only (more languages coming soon).
- Some settings, such as data retention, may change before the open beta.