Welcome to Winningtemp! This guide will help System Administrators get started with the platform. Let's start.
What is Winningtemp?
Winningtemp was born from a simple idea: What if we combined the best of research on successful organisations with a platform that makes it easy for managers to turn that knowledge into everyday action?
Winningtemp gives you the tools to take the temperature of employee wellbeing, boost engagement, and drive measurable improvements.
Watch the video below for a quick overview of how Winningtemp works.
The benefits of using Winningtemp
- How can you as a user benefit from using Winningtemp?
- How can leaders benefit from using Winningtemp?
- How can HR benefit from using Winningtemp?
Anonymity – the foundation for honest feedback
Winningtemp is built with a strong focus on security and anonymity. All responses and comments are completely anonymous, no one can see who answered what or wrote a comment.
Anonymity fosters a sense of safety, encourages honesty, and provides insights you can trust. Read more below:
Make sure your surveys are delivered
To make sure your surveys land safely in your employees’ inboxes, please whitelist the email domains listed below. In some cases, you might also need to approve our IP addresses so everyone can access the platform without any issues.
Please ask your IT department to help you whitelist the following domains and IP addresses:
- @winningtemp.com
- noreply@winningtemp.com
- 54.240.53.72
- 54.240.53.73
- 54.240.105.252
- 54.240.105.253
Log in to Winningtemp
- You’ve received an invitation to Winningtemp via email. Click “Get started” and follow the instructions.
- From now on, you can log in at https://app.winningtemp.com/Account/Login using your email address as your username and the password you created.
Set up Winningtemp to fit your needs
Winningtemp is flexible, so you can pick the features that work best for your organisation. To help you get the most out of the platform, we recommend starting with the functions and settings listed below.
Open Settings and start exploring the different configuration options available in Winningtemp.
| Feature or setting | Information | Read more |
|---|---|---|
| Function: Praise | Praise is a fun and interactive way to build a positive feedback culture in your organisation. | |
| Function: Integrate with Microsoft Teams or Slack | The integration sends a link directly in Slack or Teams, making it easy for employees to access the survey quickly. | |
| Function: Custom company logo | Personalize your surveys and the Winningtemp platform with a custom company logo. | |
| Function: Change language | Change system and question language. | |
| Setting: "Allow Managers to edit users and add other Managers in their teams." | Choose whether managers should be able to edit users in their teams, or if this should be limited to system administrators only. |
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| Setting: "Allow employees to edit information about birthday, gender identity, start date" | Enable this feature to link user attributes to the correct column in the import file (see Step 4). |
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| Setting: "The minimum number of users for presentation of temperature" | The anonymity level controls the minimum number of respondents required before results are shown for a team or segment. Read more in the article. |
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| Setting: "Use eNPS" | eNPS stands for "Employee Net Promoter Score" and measures whether employees would recommend their employer to a close friend or acquaintance. |
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| Setting: "Use Daily question" | The daily question is a great way to collect additional feedback from your employees. |
|
Import users
It’s time to create users, teams, and segments. This is done by filling out an Excel file that is then imported into Winningtemp.
- Start by getting familiar with how to structure your organisation in Winningtemp.
- Export employee data from your HR system, payroll system, or staff list
- Open Import users and follow the instructions in Winningtemp and the Excel template.
Import file fields
The following fields can be included in the Excel file when adding users to Winningtemp:
-
Required fields:
First name
Last name
Email address
Username (email address)
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Optional fields:
Gender
Date of birth (use European format, e.g. year-month-day: 1979-09-21)
Start date
You can also add teams and segments directly in the file, following the instructions in the template.
Create teams
Start by getting familiar with the different team types and How teams and surveys work together.
- Create a new team
- Move a team
- Restore a deleted team
- Add a manager to a team
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What are team categories?
Create segments
Running out of licenses?
Assign roles
To ensure the right people have access to the appropriate parts of Winningtemp, you need to assign roles and permissions. This ensures that each manager, system administrator, or HR partner sees exactly what’s relevant to their role.
Start by getting familiar with the different roles in Winningtemp: Standard roles in Winningtemp.
Next steps:
Two ways to measure the temperature
In Winningtemp, you measure employee well-being using two types of surveys: pulse and focus surveys.
Pulse surveys give you continuous, real-time insights, while focus surveys let you explore specific topics or moments in more depth. Together, they provide the whole picture.
Create a pulse survey
When setting up a pulse survey, we recommend following the suggested number of questions per survey shown in Winningtemp. This helps ensure an optimal flow, high response rates, and valuable insights.
Create a focus survey
Read more
Create a positive feedback culture
Answering the surveys is a simple way for employees to influence and improve how the team feels and performs. When leaders and managers show that they take the feedback seriously, it boosts employee engagement.
Encourage employees to leave comments; it adds valuable context and helps you understand what’s really behind the results. The more people share their thoughts, the better foundation you have for creating positive change together.
And don’t forget to respond! A quick reply shows that you're listening and makes employees feel heard. Reply to comments.
Praise
Small moments of appreciation go a long way. Maybe a colleague stayed late to help you finish a task, shared a smart idea in a meeting, or made your morning by checking in over coffee. With Winningtemp, you can instantly express your appreciation, ensuring that those moments are truly recognised.
You can also add your own company values to the praise to reinforce what’s most important in your culture. It’s a fun and meaningful way to engage employees and build a positive atmosphere, even before the results start coming in.
Set goals and clarify the purpose
Having clear goals for using Winningtemp helps both managers and teams understand why the tool is valuable and how it should be used.
Start by asking yourselves:
What do we want to achieve with Winningtemp?
Are there specific areas we want to focus on?
How can we best support managers and employees in using the tool day to day?
Example goals to start with:
Achieve over 85% response rate on your first survey
Ensure all managers have logged into Winningtemp
Make sure every team gets an introduction from their manager
Get at least 70% of employees to download the Winningtemp app
Maintain at least 80% participation during the first three months
Have the management team present Winningtemp at an all-hands meeting
Start with 1–2 goals or create your own. The key is to follow up on them and make the purpose visible throughout the organisation.
Set expectations and clear ways of working
To get the most out of Winningtemp, it’s important to establish shared expectations early – both for managers and employees.
Here are some examples of helpful routines and responsibilities:
Login and follow-up: Managers log in weekly to check their team’s temperature and respond to comments.
Team discussions: Survey results and insights are discussed with the team at least once a month.
Roles and responsibilities: Clarify what is expected of managers and how it will be followed up.
Support and contact points: Decide who managers and employees can turn to for questions or support.
Sensitive insights: Have a clear process for handling comments related to bullying, discrimination, or inappropriate behavior.
Team-anonymised comments: Appoint someone responsible for comments marked Team anonymised (only visible to system administrators).
Direct messages to HR: Specify who handles comments sent directly to HR or system administrators.
Inform the organisation
Now that Winningtemp is up and running, it’s time to share the news in the organisation. When managers and employees understand the purpose, you can work together to create a better employee experience. An engaged organisation leads to higher participation rates.
Educate managers and leaders
To ensure a smooth start, managers can watch our introduction video available in the Winningtemp Academy under Getting started. The video provides a clear overview of the platform and is available to all users with manager access.
Suggested setup:
- Watch the video together as a group
- Discuss expectations – feel free to use the suggestions from step 8
- Encourage questions – let them know they can find more information in the Help Center or explore additional videos in Winningtemp Academy. For more specific or complex questions, they can always reach out to your Winningtemp contact person.
Would you like tailored support along the way?
We offer both training sessions and inspiration workshops to help you get the most out of Winningtemp.
Reach out to your contact person, and we’ll create a proposal and setup that suits your needs.
Materials to share with employees and managers
- Introduction for employees
- Introduction to managers
- Demo video from step 1
- You can also download and print the image with the QR code below. The printout can then be displayed in the office so your employees can easily download and get started with the app.
Invite the employees
Once your employees and managers are informed about Winningtemp and understand its purpose, it’s time to invite them to join. The invitation will include instructions on how to log in and get started.
- Invite the employees – Invite users
Track the temperature – in real time
As soon as employees start responding to the pulse surveys and the anonymity threshold is met, the temperature will begin to display in real-time.
If you follow Winningtemp’s recommendations for frequency and number of questions, you’ll usually have enough reliable data after 4–6 weeks to start analysing and working with the insights.
See the results of a focus survey
💡 Tip
While you're waiting for the first responses to come in, it's a perfect time to explore other features in Winningtemp:
You'll find answers to most questions here in the Help Centre or via our chatbot in Winningtemp. If you need any more help, you can always contact your Customer Success Manager.